The growth of e-commerce has converted many formerly paper-based activities into electronic functionalities. Online forms are used for a number of purposes, from placing orders and gathering customer details, to conducting market research. They are essential tools for businesses marketing products on the Internet, but the success or otherwise of an online form is largely dependent upon how it’s designed.
Because these forms vary widely in their purposes and content, this is intended to be a guide for beginning the development of an online form, especially where a business is briefing an external designer on the task.
Know What the Form Has to Do
Be very clear about what the form is to contain:
